• Steering metric

    Steering metric

    Transforming connectivity for, I led a strategic overhaul, delivering actionable metrics. Collaborating with a UX writer and stakeholders, we shaped a user-friendly tool. Post-launch, results soared – increased availability, reduced churn. Dive into how user-centric design and strategic collaboration fueled this transformation and exceeded expectations.

  • Connectivity partner programme 2023

    Connectivity partner programme 2023

    Revolutionising partner engagement! 🚀 Led the transformation of’s connectivity programme, replacing rigid structures with a dynamic threshold system. My strategic ux design not only eased pain points for providers but drove substantial business growth. Discover how this shift elevated user experience and propelled’s profitability!

  • Connectivity provider matchmaking

    Connectivity provider matchmaking

    Goal of the project was to make it easier for property owners to find the right portfolio of technology solutions to grow their business. By putting customers first and using our proprietary data to generate a curated list of recommended providers, properties can make an informed decision. The idea behind this project was to make…

  • New extranet homepage

    New extranet homepage

    The homepage of extranet providers an overview of the business performance for our property partners. It also serves as an entry point for actions upon the different aspects of their business. Part of the homepage experience is to guide partners to manage their operations, understand their performance and identify opportunities to improve their business.…

  • Design system

    Design system

    At, our design community is over 200+ designers that work alongside in creating a seamless experience for all users from guests booking their upcoming accommodation, to properties uploading their availabilities in their calendar from desktop to mobile or an app.

  • Accounts and permissions

    Accounts and permissions

    At, as we strive to give partners a frictionless experience, we originally had our extranet setup to only support one account per property. From previous research we knew there was an interest in having the possibility of creating accounts and controlling their permissions, both from a partner and company perspective.